Yes, we assign coordinators for larger teams or upon request.

● Our on-site coordinator will address concerns immediately.

● If unresolved, we mediate discussions between parties.

Yes, we maintain a reserve pool of staff to handle last-minute replacements.

We have backup staff on standby for replacements.

Yes, we can arrange staff with special permits, licenses, or security clearances, depending on event needs with the costs covered by the client.

Yes, we have a Public Liability Coverage for all public events.

Yes, but overtime charges will apply based on agreed rates.

For events in remote locations, we can arrange transport and lodging, with costs covered by the client. However we will suggest of hiring of local people from the locations instead of transporting them from other state.

We provide staff across Malaysia, including KL, Selangor, Penang, Johor, Sabah, and Sarawak.

● A deposit of 50% is required 3 months before event for any larger scaled of manpower hiring and balance of 50% and variance is after the show.

Our rates vary based on:

Yes, for larger teams, we assign team leaders or on-site coordinators to oversee staff, ensure smooth operations, and be the main point of contact for you.

Yes, our team is briefed on handling general inquiries and basic conflict resolution. For complex concerns, they will redirect to the appropriate event personnel. 

Yes, depending on the complexity of tasks, some roles can be combined (e.g., registration + ushering). However, for high-demand and/or positions that requires full attention, we recommend dedicated staff.

Depending on the role, tasks may include and not limited to this:

 We have on-site supervisors who monitor performance. If an issue arises:

Here's how we ensure our staff are event-ready:

● Staff receive detailed event briefings.

● We provide training materials/kit to all our staffs.

Absolutely! We tailor training sessions according to your brand guidelines, event requirements, and role expectations.

 Yes, all staff undergo briefing and training to align with event expectations. Training may include:

For the best selection of experienced staff, we recommend booking at least 2-4 weeks in advance. However, we do accommodate last-minute requests, subject to availability.

Yes, we allow clients to pre-approve staff based on profiles, interviews, or even a pre-meet session before the event.

We follow a strict selection process, which includes:

• Screening resumes and conducting interviews.
• Evaluating experience, communication skills, and professionalism.
• Verifying past event experience (if applicable).
• Conducting training sessions (where necessary).

The price for our recruitment services varies depending on the type of service you require.

For Permanent Hiring, our rates and guarantees apply according to the position type, specialization and salary.

For Managed Contract Outsourcing Services, we have a monthly administration fee over and above the total gross salary and any other expenses paid out to the employee. We managed the recruitment with zero fees charged to the client and we managed an end-to-end process from onboarding to preparation contract documentation, management of staff and disciplinary issues, payroll, payment of statutory contributions and a 30-day credit term.

For Temporary Staffing for Office and Exhibitions and Events, we quote the rates based on the type of requirement you may have. There are no staff benefits so long as the assignment is below 3 months or 90 days, whichever is less, though statutory contributions may be required.

For Payroll Services, we undertake many assignments of such nature. Payroll services can be managed including the full HR spectrum, all depending on the company requirements. Fees are negotiable and reasonable based on the number of headcounts.

For short-term contracts or payroll up to 3 months with given benefits, clients can choose to offer candidates a permanent role based on their performance in the first 3 months of probation. If we are required to source these candidates, we will charge a conversion fee, however, if they are referred to us by the client, there is no charges.

Additional services offered by the company:

• Temporary Staffing
• Employer On Record (EOR)
• HR Payroll Management Services
• Staffing Exhibition and Events
• Corporate Training Services
• Security Outsourcing Services
• Security Consulting & Systems

Yes, we do, depending on the markets we serve and based on the requirement needs and resource markets and government policies and statutory requirements.

To get started with the following options:

• Phone
• Email
• Website

After the first contact, the company will schedule a consultation to discuss your recruitment needs in detail and how our services can support your organisation. And then, we will begin the process of finding suitable talent for your team.

You’re also welcome to visit our office in person during working hours.

We’re located at: Menara UOA Bangsar, A-32-2, No. 5, Jalan Bangsar Utama 1, Bangsar, 59000 Kuala Lumpur

Office Hours: Monday to Friday, 9:00 AM – 6:00 PM

For recruitment, the agency typically charges a fixed fee or a percentage of the hired employee’s salary. We offer transparent pricing with no hidden costs.

Several benefits of using the agency for temporary staffing:

Yes, the agency specializes in providing temporary staffing solutions for short-term projects, seasonal demand, and last-minute workforce needs. They ensure that you have the right talent, even for temporary assignments.

The agency differentiates itself through:

• Deep industry knowledge
• Extensive candidate networks
• Personalized approach: Providing a dedicated recruitment consultant to understand unique needs and deliver tailored solutions.
• After-placement support: Ensuring the long-term success of new hires.